Return Policy

We Do Not Accept Returns because:

1. We sell only Brand New Office Furniture, never used, never re-boxed returns.

2. Office Furniture boxes are heavy, and it is costly and time-consuming to protectively pack, palletize, ship and deliver.

3. If customer wants to cancel order after shipment, or refuses delivery, or does not accept delivery, customer pays a 25% restocking fee, all return shipping costs, and the original shipping costs we paid to ship the items to customer. And all items must be returned unused, unopened, and returned at the customer’s expense in the original unopened boxes. Return of any opened boxes will result in the customer being liable for the full purchase price of all items.

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Damaged or Missing Items Are Replaced

This happens on very rare occasion. Simply document everything in writing, on the driver's copy receipt you will sign, and take photos of everything. Notify us of any issues within 5 days of delivery.  We will promptly replace any damaged and/or missing items.

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Canceling An Order Before Shipment

Orders may be canceled, if not already shipped, for a 10% cancellation fee. The cancellation fees are implemented to cover the labor and production costs associated with processing the order and palletizing the heavy furniture.

 

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​Call Us During Delivery If Needed

We are open Monday - Friday 10 a.m. to 5 p.m. Arizona time zone. Call us at (480) 784-7800.

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For more information read the FAQ and Terms & Conditions of Sale and our Shipping Policy.